Tru by Hilton Clearfield Hill Air Force Base wins Top 2024 Hilton Awards
SALT LAKE CITY, Utah (April 7, 2025) – Woodbury Corporation is proud to announce the Tru by Hilton Clearfield Hill Air Force Base has earned three of Hilton’s most prestigious honors for 2024. The awards include the Connie Award, General Manager of the Year for Tru by Hilton and Breakfast Satisfaction Award. Notably, this marks the first time a Tru by Hilton property has received both the Connie Award and General Manager of the Year in the same year.
Connie Award
The hotel received the Connie Award, Hilton’s highest accolade, recognizing the top-performing hotels within each brand across the Hilton portfolio. This elite award is given to just one property among over 280 Tru by Hilton hotels across the U.S., Canada, Caribbean and Latin America. Winners are selected based on excellence in service, product quality and overall guest experience. The award represents the vision of Hilton founder Conrad Hilton to “fill the earth with the light and warmth of hospitality.”
General Manager of the Year
Megan Ratchford, General Manager of the Tru by Hilton Clearfield Hill Air Force Base, was named General Manager of the Year for the Tru by Hilton Brand. This honor recognizes the top general manager based on a combination of metrics, including problem resolution, Hilton Honors enrollments, revenue penetration index growth and guest satisfaction scores.
Breakfast Satisfaction Award
The hotel also received the Breakfast Satisfaction Award, given to the Tru by Hilton property with the highest guest satisfaction scores for breakfast – a key amenity of the brand.
“It’s an honor to accept these awards on behalf of the team at Tru by Hilton Clearfield Hill Air Force Base,” said Megan Ratchford, general manager. “Every day, I’m amazed by our team. Their ‘Tru North’ mindset consistently shines through in the way they deliver outstanding customer service and memorable guest experiences. I’m incredibly proud of them.”
“We are so proud of Megan and her entire team,” said Guy Woodbury, senior vice president of hospitality for Woodbury Corporation, which manages the hotel. “Being recognized as the very best by both objective metrics and Hilton leadership is a truly exceptional achievement.”
The awards were announced by Hilton on March 31, 2025, and the hotel will be formally recognized at the Hilton All Suites & Focused Service Leadership Conference in Orlando, Florida, this September.
About Tru by Hilton
Tru by Hilton is a game-changing hotel brand with more than 280 open locations across the Americas, providing guests with a consistent, fun experience at an affordable price. Spirited, simplified and grounded in value, Tru by Hilton is designed for cross-generational appeal. Intuitively designed modern guestrooms feature rolling desks, oversized windows for natural light and bright, spacious bathrooms. Guests can enjoy complimentary hot breakfast at the Top It breakfast bar, featuring a signature automatic pancake maker. Premium snacks, light meal options and single-serve wine and beer are available for purchase at the 24/7 Eat. & Sip. market. Experience a positive stay at Tru by Hilton by booking at trubyhilton.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Tru by Hilton at stories.hilton.com/trubyhilton.
About Woodbury Corporation
Founded in 1919, Woodbury Corporation is one of the oldest and most respected full-service real estate development companies in the Intermountain West. With $5 billion in assets under management, its portfolio spans retail, office, hotel, residential, and industrial projects across 16 states. For more information, visit www.woodburycorp.com.
Press Contact
Amanda Butterfield
Woodbury Corporation PR
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